What is the Partially Shipped Report
The Shopify Partially Shipped Report lists orders where only part of the order has been fulfilled. Cancelled orders are excluded, giving your team a focused view of orders that need further fulfillment follow-up.
For your selected period, Data Export brings together order references, product and variant details, quantities, sales values, fulfillment dates, and shipping information. Use it to review split shipments, prepare customer updates, and share a regular follow-up list with your operations team.
An order can appear across product or variant rows. Review the order in Shopify before deciding which items still need to ship; the included fields do not provide a separate remaining-to-ship quantity or carrier delivery confirmation.
Report Overview
- Period
- Choose a reporting period and confirm the date field used before generating the report.
- Data included
- Partially fulfilled orders, excluding cancelled orders, with 25 order, product, sales, and shipping fields.
- Best for
- Operations teams and customer support following up on split shipments.
- Formats
- Export as Excel, CSV, TXT, or PDF.
- Automation
- Schedule email delivery daily, weekly, or monthly.
What Can You Learn from Partially Shipped Orders
1. Which older orders need follow up
Use Order Date and Order Name to find older orders that remain partially fulfilled. Confirm the reason for the outstanding shipment in the order details.
Example: A hypothetical order placed last week still appears in the report today.
What you can do: Ask the fulfillment team to confirm the next dispatch date.
2. Which products appear in split orders
Product Title and Variant Title help you review the items associated with partially fulfilled orders. Their presence alone does not establish which item is delayed.
Example: A hypothetical size medium jacket appears across several partial orders.
What you can do: Check those orders before asking the warehouse about that variant.
3. Which shipping details need checking
Shipping names, addresses, and phone numbers give customer support the details needed to investigate an outstanding shipment.
Example: A hypothetical order has an empty apartment number in Shipping Address 2.
What you can do: Confirm the address with the customer if the delivery location requires it.
What Should You Check First in This Report
Use these checks before handing the export to your team.
- Order references and dates: Group by Order Name and review the oldest Order Dates first. Count distinct order references rather than assuming each row is a different order.
- Fulfillment context: Review Status and Fulfillment Date, then confirm the remaining items in Shopify. Partial fulfillment does not prove that a shipped parcel has been delivered.
- Product quantities: Read Quantity and Net Quantity with Product Title and Variant Title. Do not subtract them to calculate an unshipped balance.
- Shipping details: Check destination and contact fields for gaps before arranging the next shipment.
When Should You Use This Report
| When to Use It | How It Helps |
|---|---|
| Reviewing partially fulfilled orders | Review orders that have started fulfillment but still need attention. |
| Investigating incomplete dispatches | Use order references and product details to investigate incomplete dispatches. |
| Responding to a split-shipment inquiry | Locate partial orders and check shipping details before giving an update. |
| Scheduling split-shipment follow-ups | Share a scheduled list for recurring split-shipment follow-up. |
How to Create This Report in Data Export
Start with the Partially Shipped premade report rather than selecting every field yourself.
- Open Data Export in Shopify and find the Partially Shipped premade report under fulfillment reports.
- Open the report and review its columns and partial-fulfillment criteria. Keep cancelled orders excluded.
- Choose the reporting period, confirm the date field used, and apply any available product or destination filters you need.
- Generate and review the results, then save the report and export it in your preferred format.
- If you need a recurring follow-up list, schedule email delivery daily, weekly, or monthly to the relevant team.
Make the Most of This Report
Keep the export focused on the next fulfillment decision.
01 / PERIOD
Include older orders: Widen the period when checking the backlog so older partially fulfilled orders are not missed.
02 / COUNTING
Count orders once: Use distinct Order Name values when reporting how many partial orders need follow-up.
03 / INTERPRETATION
Verify the next shipment: Check order details before treating a product row or sales amount as an outstanding shipment.
04 / SHARING
Limit personal data: Remove address and phone columns when recipients only need an order follow-up list.
Frequently Asked Questions
Does this report include cancelled orders
No. The Partially Shipped report excludes cancelled orders and focuses on orders where only part has been fulfilled.
Does it show the exact quantity left to ship
No separate remaining-to-ship field is listed. Quantity and Net Quantity should not be treated as that balance; confirm outstanding items in the order details.
Does Fulfillment Date confirm delivery
No. Fulfillment Date records fulfillment information. The listed fields do not include carrier delivery confirmation or tracking status.
Can I schedule this report for my team
Yes. Save the report and configure daily, weekly, or monthly email delivery. Include shipping contact details only when recipients need them.
Why can one order appear more than once
An order can have multiple product or variant rows. Use Order Name to group related rows and check grouping before counting orders or totaling sales.
