What Is the Orders Pending Fulfillment Report
The Orders Pending Fulfillment report lists active Shopify orders that still need fulfillment within your selected reporting period. Cancelled orders are excluded and fulfilled orders are filtered out, keeping attention on the orders that require a dispatch review.
It combines order references, product details, fulfillment status, shipping information, and Net Quantity. Use the product rows to review what is on each listed order, check the delivery details, and prepare a pending order list for your team. An order can appear on more than one row when multiple products are listed.
Report Overview
- Period
- Choose the reporting date range; widen it when checking for older pending orders.
- Data included
- 15 fields covering orders, products, fulfillment status, shipping details, and Net Quantity.
- Best for
- Daily dispatch reviews and follow-up on active orders awaiting fulfillment.
- Export formats
- Excel, CSV, TXT, and PDF.
- Automation
- Schedule delivery by email daily, weekly, or monthly.
What Can You Learn from Pending Orders
1. Which orders need a closer look
Review Order Name alongside Fulfillment Status to identify active orders requiring follow-up. Check all product rows for the same order before deciding what needs action.
Example: A hypothetical order appears on three product rows in the pending list.
What you can do: Open that order and confirm the next fulfillment step.
2. Which delivery details need checking
Shipping address fields help you spot visibly incomplete destination details before dispatch. The report displays recorded information; it does not validate an address.
Example: A hypothetical order has an apartment number in Shipping Address 2.
What you can do: Include the second address line in the team’s working export.
3. Which destinations can be reviewed together
Shipping City, Shipping State, and Shipping Country let you organize the pending list by destination. This helps teams prepare separate regional dispatch reviews.
Example: Two hypothetical pending orders share the same destination country.
What you can do: Filter the export to that country and review the orders together.
What Should You Check First in This Report
Check these details before handing the list to the dispatch team.
- Reporting period: Include earlier dates so older pending orders are not hidden by a short window.
- Order references and status: Count distinct Order Names for an order total, then review the status of each listed order.
- Shipping details: Check address lines, city, region, postal code, and country for visible omissions.
- Product quantities: Review Net Quantity with the order record before using it as a packing quantity.
When Should You Use This Report
| When to Use It | How It Helps |
|---|---|
| Checking pending orders before dispatch | Review the active pending list before the day’s dispatch work begins. |
| Preparing a fulfillment review queue | Use order references and product details to prepare an order review queue. |
| Following up on a pending order | Find a listed order and check its recorded status and shipping details before following up. |
| Organizing dispatch reviews by destination | Filter by destination to organize regional dispatch reviews. |
How to Create This Report in Data Export
Start with the premade Orders Pending Fulfilment report, as named in the report library.
- Open Data Export and find Orders Pending Fulfilment under the fulfillment reports.
- Open the template and review its preset columns and fulfillment filters. Keep cancelled and fulfilled orders excluded.
- Choose your date range, then adjust the available columns, sorting, or filters for the orders you need to review.
- Save the report and generate an export in Excel, CSV, TXT, or PDF.
- If needed, schedule daily, weekly, or monthly email delivery to the team members who manage dispatch.
Make the Most of This Report
Use these checks to keep the working list useful and easy to share.
01 / DATE RANGE
Include older orders: Widen the period regularly so an older order does not disappear from your dispatch review.
02 / ORDER COUNT
Count unique references: Several product rows can belong to one order. Use distinct Order Names when counting pending orders.
03 / QUANTITY
Check before packing: Net Quantity is not a confirmed remaining-to-ship measure. Verify the fulfillment detail on the order.
04 / SHARING
Limit recipients: Shipping addresses and phone numbers are customer information. Share the export only with people who need it.
Frequently Asked Questions
Does this report include cancelled or fulfilled orders
No. The premade report excludes cancelled orders and filters out fulfilled orders to focus on active orders requiring fulfillment review.
Does pending fulfillment mean the order has been paid
No. This report does not include a payment status field, so its inclusion of an order does not establish that payment has been received.
Can I use Net Quantity as the quantity left to ship
Do not assume that. Net Quantity is the reported net item quantity, and the supplied fields do not include a dedicated remaining-to-fulfill quantity. Confirm the outstanding quantity on the order before packing.
Why might an older pending order be missing
Your selected date range can limit which records appear. Widen the period and review the date field and active filters when checking for an older order.
Can I send this report to my team automatically
Yes. Save the report and schedule daily, weekly, or monthly email delivery. Review the recipient list because the export contains customer shipping details.
